If you notice any dings or dents in the track that block your door from working properly, then it is best to have a specialist take a look at your garage door. When inspection and oiling do not stop a noisy door from creaking, groaning, or screeching, then the problem might be out of your hands. When you think the motor for your garage door is not working properly, then it is best to have a door technician check it out to be sure. When you activate the garage door opener, and the only thing that moves is the carriage assembly or the trolley, then you will need service from a professional if you are not comfortable loosening the chain and replacing the equipment.