804-920-9677 | Open 7 Days a Week

Frequently Asked Questions

What are your hours/when can I call?

What are your hours/when can I call?

 

Call us anytime you have a problem with your garage door. We are available 24/7 to answer any garage door emergencies as soon as we possibly can.
You can reach us at 804-920-9677

Why is my garage door sticking?

Why is my garage door sticking?

 

Several things can create rough movement in your door. One thing might be corrosion on the batteries in the opener. Sometimes, you can switch out the batteries and solve the problem when there is no rust or debris in the opener. The wheel track might have mud, rock, or dirt in the channels causing the door to catch. You can often use a screwdriver to get the debris out of the way.

Make sure that nothing is blocking the sensors that could cause the door to stop or move unevenly. Another tip is to check that both sides of the door have the same tension and slack on the cables and springs. Moisture, weather stripping, and damage to the tracks can cause problems too.

How can I reduce the noise my door makes when I use it?

How can I reduce the noise my door makes when I use it?

 

This issue often has an easy fix. Most noise garage doors have something in the track or on the cables. You can visually inspect each inch of the system until you find the problem and remove it. If you find nothing in the way of the mechanisms, then your system might need a little oil.

A three-in-one oil is an excellent option for this problem because it will not gum up the tracks and cause problems down the road. Make sure to open and close the door a few times to get the oil through the entire system and be sure that it stops the noise.

When is it time to call a garage door repair specialist?

When is it time to call a garage door repair specialist?

 

If you notice any dings or dents in the track that block your door from working properly, then it is best to have a specialist take a look at your garage door. When inspection and oiling do not stop a noisy door from creaking, groaning, or screeching, then the problem might be out of your hands. When you think the motor for your garage door is not working properly, then it is best to have a door technician check it out to be sure. When you activate the garage door opener, and the only thing that moves is the carriage assembly or the trolley, then you will need service from a professional if you are not comfortable loosening the chain and replacing the equipment.

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